Refund & Satisfaction Guarantee

At Ecoflex Cleaning Services, we stand behind the quality of our work. Your satisfaction is our top priority. Because we have proudly served the Ottawa, Gatineau, and Hull communities for 7 years, we believe in keeping our policies simple, honest, and completely transparent.

Our 24 Hour Guarantee

We do not want you to worry about a thing. If you are not completely satisfied with any area we have cleaned, simply let us know within 24 hours of your service.

• We Will Make It Right: We will send our team back to your home to reclean the area at absolutely no extra cost to you.
• Simple Refunds: If we are unable to resolve the issue to your satisfaction, or if you prefer a refund, we will issue a partial or full refund for the service. No complicated reasons required.

No Hassle, No Arguments

We believe in building long-term trust. You do not need to provide complex explanations or go through lengthy procedures. If our service did not meet your expectations, we will make it right or refund your payment. It is that simple.

How to Request a Reclean or Refund

To let us know about an issue, please contact us within 24 hours of your appointment:

Info@ecoflexcleaning.com