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Privacy Policy for Ecoflex Cleaning Services
At Ecoflex Cleaning Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services. By accessing or using our website and services, you consent to the practices described in this policy.
Information We Collect
We may collect the following types of information:
Personal Information: When you make a booking, we may collect your name, email address, phone number, and home or business address.
Payment Information: If you make a payment for our services, we may collect payment card information. However, we do not store or retain credit card details. All transactions are securely processed through trusted payment gateways.
Booking Details: Information related to your cleaning appointments, such as service type, date, time, and special requests.
Communications: We may collect information when you contact us via email, phone, or our website’s contact forms.
Website Usage: We may collect data about your interactions with our website, including your IP address, browser type, and pages viewed.
How We Use Your Information
We use your information for the following purposes:
Service Delivery: To provide cleaning services as requested, including scheduling appointments, communicating with you, and addressing specific requests.
Billing and Payments: To process payments for services and verify financial transactions.
Customer Support: To respond to your inquiries, resolve issues, and provide customer support.
Improvement and Personalization: To enhance our services, analyze trends, and tailor our offerings to your preferences.
Marketing: To send promotional and informational content related to our services. You can opt out at any time.
Data Security
We take data security seriously. We implement appropriate security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. Your payment information is encrypted and processed securely through trusted payment gateways.
Data Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in delivering our services, such as payment processors.
Cookies and Tracking Technologies
Our website may use cookies and tracking technologies to enhance your browsing experience. You can modify your browser settings to disable cookies if you prefer.
Changes to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices. We will post the revised policy on our website.
Contact Us
If you have questions or concerns about this Privacy Policy or the way we handle your information, please contact us at:
Thank you for choosing Ecoflex Cleaning Services. We value your trust and are committed to safeguarding your privacy.
